Privacy Policy

This notice explains how Acclyntora System processes personal data for visitors and users of our platform.

1. 1. Scope

Applies to our website, app modules, support, and communications.

Does not cover third-party sites linked from our pages.

• Website visitors
• Trial users
• Paying customers

2. 2. Data we collect

We collect what you provide, technical logs, and limited data from partners.

Personal data you provide

• Name and contact details
• Account identifiers and preferences
• Messages and uploaded files
• Billing metadata needed for service access

Technical data collected automatically

• IP address and timestamps
• Device and browser type
• Referrer and pages viewed
• Service telemetry for stability and abuse prevention

3. 3. How we use data

Processing relies on minimal collection and clear purposes.

• Provide and maintain features
• Authenticate and secure accounts
• Handle support and notices
• Improve reliability through aggregate metrics
• Comply with legal duties
• Prevent misuse and protect users

4. 4. Legal bases (GDPR)

We rely on these bases depending on context:

• Contract: Processing required to deliver requested features.
• Consent: Optional analytics or messages. You can withdraw at any time.
• Legitimate interests: Security, stability, and fraud prevention balanced with your rights.
• Legal obligation: Records we must keep under applicable laws.

5. 5. Sharing

We work with providers under written terms.

When we share

• Hosting and storage providers
• Communications and support tools
• Analytics with consent
• Authorities when required by law

Providers cannot use data for their own purposes.

6. 6. Security

We apply proportionate technical and organizational measures.

• Encryption in transit
• Role-based access control
• Audit logging
• Backups with safeguards

No online method is completely secure.

7. 7. Retention

We keep data only as long as needed or required by law.

• Active account data for service delivery
• Support records for quality and compliance
• Backups for disaster recovery

When no longer needed, we delete or anonymize data.

8. 8. Your rights

Rights depend on your location and applicable law.

• Access: Request a copy of your personal data.
• Rectification: Ask us to correct inaccurate data.
• Erasure: Request deletion where allowed.
• Restriction: Limit processing in specific cases.
• Portability: Receive data in a structured format.
• Objection: Object to certain processing activities.

To exercise rights, contact us using the details below. We may verify identity.

9. 9. Cookies

We use small text files to keep essential functions working and to improve usability with consent.

Types

• Essential: Session and preference cookies needed for core features.
• Analytics: Optional metrics to improve usability.
• Functional: Remember choices such as language.
• Security: Detect abuse and protect accounts.

You can manage choices in our banner or in your browser settings.

10. 10. International transfers

If providers are outside Switzerland or the EEA, we use adequacy decisions or standard clauses with safeguards.

We assess safeguards regularly.

11. GDPR notice

For EEA and Swiss users, the GDPR grants additional rights.

• Right to lodge a complaint with a supervisory authority
• Right to withdraw consent without affecting prior processing
• Right to be informed about automated decisions where applicable
• Right to know recipients and safeguards for transfers

We respond to verified requests within statutory timeframes.

Changes

We may update this notice. The new date will appear above.

Effective date 20 October 2025