Terms of Service

By accessing Acclyntora System you accept these Terms and our Privacy Policy (privacy.html).

1. 1. Use of services

Use the platform only for lawful purposes and follow applicable rules.

Do not disrupt, probe, or attempt unauthorized access.

2. 2. Accounts

Keep credentials confidential and update information promptly.

• You are responsible for activity under your account.
• We may suspend accounts that breach these Terms.
• We may request verification for security.
• We may contact you about service notices.

Deletion requests are handled per our Privacy Policy.

3. 3. Payments

Prices are shown before checkout and charged in CHF. Taxes may apply under Swiss law.

Billing

• Access is provided after payment confirmation.
• Invoices may be issued for enterprise plans.
• Late or failed payments may pause access.
• Plan changes take effect at the next cycle.

We may update prices for new cycles with notice.

4. 4. Prohibited conduct

Do not misuse the platform.

Examples

• Infringing or unlawful content
• Harassment or abuse
• Reverse engineering where not allowed
• Exploiting vulnerabilities
• Circumventing technical controls
• Excessive automated scraping

We may restrict access to protect users and systems.

5. 5. Refunds and send-backs

Payments and receipts

Receipts are issued electronically.

• All charges are in CHF.
• Taxes may apply by jurisdiction.
• Charge disputes should be raised within 14 days.

Refund policy overview

Rules differ for services, digital items, and physical goods.

Refund process

Contact support with your order ID and reason.

1. We verify eligibility based on the rules above.
2. If approved, we issue a credit to the original method.
3. We notify you by email when complete.
4. If declined, we explain the reason.

Timeframe: Refunds are processed within 7–10 business days after approval or after inspection for shipped goods.

Non-refundable cases

Some items cannot be refunded.

• Completed or partially completed services
• Digital items after access or download
• Custom integrations and one-off setups
• Goods not in original condition or outside the 14-day window

6. 6. User content

You retain rights to your content. You grant us a limited license to operate the service.

You must have rights to the content you upload.

License scope

• Use, host, and process to provide features
• Display to authorized users in your workspace
• Maintain backups and logs with safeguards

7. 7. Privacy

Our data practices are detailed in the Privacy Policy.

See privacy.html for rights and contact details. privacy.html.

8. 8. Availability

We target high availability but interruptions may occur.

• Maintenance windows with notice
• Unplanned incidents may happen
• We work to restore service quickly
• Status updates are posted during incidents

Credits, if any, are described in plan terms.

9. 9. Warranties and disclaimers

We disclaim implied warranties to the extent allowed by law.

• No liability for indirect damages
• No liability for data loss
• No liability for service interruptions
• Limits apply to the maximum extent of law

Some regions do not allow certain limits; those limits will not apply there.

10. 10. Termination

You can stop using the service at any time.

By us

• We may suspend accounts that breach these Terms.
• We may disable access for security reasons.
• We may preserve logs for legal reasons.

Effect

Some provisions survive termination, including limits of liability and privacy obligations.

11. 11. Changes

We may update these Terms. The new date will appear above.

Continued use means acceptance of the changes.

12. 12. Contact

Questions about these Terms can be sent to our contact below.

We aim to respond within one business day.

Contact

Reach out for clarifications or lawful requests.

Severability

If a clause is invalid, the rest remains in force.

Entire agreement

These Terms and privacy.html form the entire agreement about the service.

Effective date 20 October 2025